Categorie: Copilot Studio
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The PO Dilemma: When “We Want AI” Meets the Reality of the “Metered Bill”
If you are a Product Owner (PO) for a Microsoft Dynamics 365 Business Central (BC) environment in 2026, you are likely living in a state of permanent whiplash. On one side, leadership is enamored with the “Year of the Agent.” They’ve seen the keynotes; they want the magic. On the other side is the cold,
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Directions EMEA 2025 Poznan: New AI Smarts, Old-School Networking Success
My Directions Takeaways Lots of AI, luckily not all AI. Business Central core. Power Platform. And very important, connecting with other attendees. However, due to the limited number of flights to and from Poznan, just the whole Tuesday and Wednesday at Directions, on Thursday only joined the Keynote 3, community keynote. But, did 6 sessions
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How to ground a Microsoft Agent with a Sitemap-Powered knowledge base
The term “Agent” in the Microsoft Copilot ecosystem represents an intelligent, autonomous entity built to perform tasks, answer questions, and automate processes. Whether it’s a customer service bot, a data analysis assistant, or a project manager’s aide, an agent’s effectiveness is directly tied to the quality and structure of its knowledge base. A powerful, yet
